Haeundae Grand Hotel - Busan

Good Room Service. Nice Buffet. Good location. Friendly Staff.

We had requested a baby cod for our two year old son, was informed upon arrival this was not possible to supply ....only a baby cod for very small children....later it turned out that what the hotel could supply was fine for our son.......poor english skills of the hotel staff was maybe also a factor to the confusion.....bedside light panel did not work in our cabin....

It was very well located, and generally gave the impression of a luxury hotel. The staff members were well trained and generally attentive to the needs of the guest.

I had significant difficulty, after paying what I consider to be a very high room rate, in accepting the fact that the hotel charged so much for the little things that all other luxury hotels give away - such as a bottle of water in the room (4,000 krw) and a half of a bottle of Coke in the lobby for 10,000 krw. I suggest travelers not patronize the breakfast buffet. It definitely was not worth the money!